Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Name and contact information (email, phone number, address)
• Business information
• Service requests and project details
• Payment information (processed securely through Stripe)
• SMS opt-in records, mobile phone number, message history, and communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices and support messages
• Communicate with you about services, offers, and events
• Send service-related SMS messages for appointment scheduling, project updates, and customer care

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

4. SMS and Mobile Information

Customers may opt in to receive SMS messages from Thiffer Security verbally, by phone, in person, or by submitting a request form. Text messages may include appointment scheduling, estimate follow-up, project updates, service coordination, and customer care. Message frequency may vary. Message and data rates may apply.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may reply STOP to unsubscribe from SMS messages at any time. You may reply HELP for assistance, or contact us directly at (801) 948-0717 or security@thiffer.com.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Payment information is processed through Stripe's secure payment gateway and we never store full credit card details on our servers.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Opt out of SMS messages by replying STOP

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: